Managing cyber threats for resorts and hotels

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The hospitality industry faces higher risk because vast amounts of customers' personal and financial data are processed daily through credit card transactions, online reservations, and rewards programs. The financial implications of a single data breach can be significant to any hospitality business, but brand damage can be insurmountable in an environment where reputation is critical.

An inhospitable environment

Hotels, resorts, airlines, and rental car companies are a favorite target for cyber criminals who are looking for high transaction volume, large databases, and low barriers to entry.

When credit card data flows across various systems and is often stored for weeks or months at a time, simply complying with Payment Card Industry (PCI) standards is not enough to safeguard sensitive data. To effectively manage risk and comply with requirements, hospitality organizations must prioritize effective risk management strategies that build a culture of security awareness at every level of their organization. 

For nearly 20 years, Coalfire has helped hospitality organizations – from large brands to franchisees – secure their cardholder environments, establish comprehensive cybersecurity programs, and protect their brands. Our experienced technology professionals understand the ins and outs of hospitality environments and can help organizations reduce risk, streamline audits, and minimize costs.

Benefits of working with Coalfire:

  • Define and create a risk management program.
  • Stay ahead of evolving threats.
  • Comply with PCI DSS and GDPR requirements.
  • Identify vulnerabilities and close gaps.
  • Address compliance requirements with a consolidated approach.
  • Expedite go-to-market strategies for cloud-based solutions.
Hotel professional at front desk

Why organizations in hospitality choose Coalfire

  • Our experience with the hospitality industry is deep, having worked with three of the top five hotel chains in the U.S., as well as two of the largest airlines.
  • We have a team of Qualified Security Assessors (QSAs) who specialize in assessing hospitality clients.
  • As one of the original Qualified Security Assessor firms, we have performed thousands of PCI assessments.

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