At Coalfire, we are passionate about quality. We employ a process-driven Quality Management System (QMS) that ensures effective and repeatable project, staffing, and contract management activities based on CMMI, PMBOK, and ISO standards and best practices.
At Coalfire, we emphasize efficiency and quality designed to improve your experience, refine project metrics, and deliver unparalleled results. We focus on a consistent approach to delivery and continually improve all Coalfire services through evaluation, internal audit, and internal corrective and preventive action. We do what we say, and we stand behind it.
By choosing a cybersecurity partner that weaves this approach into their operational and strategic direction, you will always work with experts who adhere to their own principles. You’ll also interact with a dedicated quality assurance team from service delivery through reviews, assessments, and audits. Our auditors are used to being audited themselves, so they “walk the talk.”
Using Quality Control activities performed by trained quality analysts or technical peers in the industry, our product development team makes improvements to service delivery plans that directly influence the training programs and support for Coalfire Consultants. Put simply, Coalfire invests in its team.
None of this happens without feedback from our customers. At the conclusion of your engagement, you will receive a survey, where you can directly influence the direction of our services and programs. And the Quality Management team is always available to take your comments at: Feedback@Coalfire.com.